With the rising costs of travel to face to face meetings plus the associated impact on the environment there has never been a better time to consider using our services to improve your business. Whether it is to:-
Seek new customers
Increase sales from existing clients
Raise awareness of products and services
Give excellent customer service
we may be able to help.
Established in 2003 we are a specialist company connecting business and people.
We provide a fresh approach with professional, cost effective solutions to many of the contact problems facing businesses today through a number of diverse, sales, marketing and telephone led services to all industry sectors.
From our offices in the East Midlands we work closely with our clients to identify opportunities and to offer flexible and custom made packages, specifically designed to achieve set objectives and provide support to their businesses.
In today’s competitive and ever changing markets, fresh, new sales and marketing strategies are often needed to gain an effective competitive advantage over the competition.
With many companies now concentrating their internal resources on their core business and key customers we provide outsourced services to assist them to increase sales, improve profitability and reduce fixed costs while maintaining and building solid business relationships with prospects and clients.
Our four service groups deliver professional solutions tailored to your requirements.
Telemarketing
Market research and surveys Sales Campaigns and Promotions
Awareness Campaigns
Lead Generation & Appointment Setting
Event Invitation,Interest Generation and Follow up
Data Management
Data Cleaning
Data SupplyData Security
Contact Management
Business Support
Answering service
Proactive Credit Control
Training:-
Use of the Telephone
Customer services
Telesales
Sales
Search and Selection
RecruitmentPersonal and Job ProfilingInterview Assistance
Our People
Our success is our team. We are professional in the use of the telephone and enjoy what we do. The Team operates from our Lincoln office, we do not use home based operators, ensuring that the quality of call and any training needs identified can be dealt with quickly and efficiently. The team is trained to overcome objections and get results.
Our Technology
Creative Contacts continues to invest in the latest technology for maximum efficiency:
Fully Digital Intertel 5000 telephone system (ISDN)
High security file system with off site daily back-up to protect your data
Full e-mail and web connectivity for rapid response and easy communication
Extensive database handling and cleaning facilities
CallMap Telephony & CRM software to create auditable trail & increase call productivity
Client Reports
At Creative Contacts we pride ourselves on the reports that we give our clients. We recognise that each business we represent has different aims and objectives and the need for good feedback is essential. We therefore offer daily, weekly or monthly reports in summary or detail, plus a full report at the end of each campaign.